Grievance Officer
Name: Grievance Officer, Microfone
Email: grievance@microfone.in
Phone: +91 90370 07321
Address: Microfone, C.S.I. Complex, Baker junction, Kottayam, Pin-686001
Working Hours: Mon-Sat, 10:00 AM - 7:00 PM IST
How to File a Grievance
- Email your complaint to grievance@microfone.in with your order ID, phone number, and a detailed description of the issue.
- You will receive an acknowledgement within 48 hours of receipt.
- Our team will investigate and work towards resolution within 30 days from the date of receipt.
Escalation
If you are not satisfied with the resolution provided by the Grievance Officer, you may escalate your complaint to the Consumer Forum or the National Consumer Helpline at 1800-11-4000 (toll-free) or visit consumerhelpline.gov.in.
Our Commitment
- ✓Acknowledgement of every grievance within 48 hours
- ✓Resolution within 30 days of receipt
- ✓Transparent communication throughout the process
- ✓Fair and unbiased investigation of all complaints